Frequently asked questions

Yes. It is an outdoor, heated, fenced pool of 9 × 4 m, maximum depth 1.50 m, for your group only.

No. It is open from mid-June to mid-September depending on the weather. The indoor municipal pool in Le Chambon-sur-Lignon is 15 minutes away, the L’O des Sucs aquatic centre in Yssingeaux 23 minutes.

From mid-June to mid-September, depending on the year’s weather. Confirm the opening for your dates before booking if the pool matters to your group (late May, the June long weekends, late September).

Bath towels are; large pool towels are not.

A sauna with adjoining shower on the garden level. No hot tub.

Screen and projector, table football, connected speakers. The lounge TV has Netflix and Canal+; every bedroom has a connected TV.

Yes: induction hob, oven, food processor, two dishwashers (one professional), American-style fridge, Nespresso machine, filter coffee, kettle, toaster, raclette set.

Base rate: from €2,800 per week for the whole house (15 guests), i.e. under €190 per person for the week — about €27 per person per night. The exact price depends on season and length of stay (weekends and short breaks off season) and is confirmed by the owners for your dates. Tourist tax (€1.70 per adult per night in 2026) is paid on site. Linen, final cleaning, heating, firewood and Wi-Fi are included. Ask for a quote by phone or e-mail.

Directly with the owners (Monday to Friday, 8 am–7 pm French time) or via Gîtes de France. This site takes no payment.

From 4 pm; by 11 am. Keys handed over in person.

€1.70 per adult per night (2026 rate of the Haut-Lignon community of communes for a 5-⁠star property), paid on site; under-18s exempt.

A security deposit applies; amount, method and cancellation terms are in the rental contract — ask before paying a deposit.

Yes, end-of-stay cleaning and linen are included. Before leaving: dishes done, beds stripped, bins emptied, a quick sweep.

At 275 route d’Artau, hamlet of Artaud, 43190 Tence (Haute-Loire), 4 km · 5 min from the village centre. This is the address of the house’s Google listing and of the French national address database; the owners send precise directions before you arrive.

108 km, about 1 h 41 from place Bellecour (A47, then N88 to Monistrol-sur-Loire and D500 via Montfaucon-en-Velay). From Part-Dieu station: 108 km · 1 h 43.

Saint-Étienne (Châteaucreux station): 49 km · 47 min. Le Puy-en-Velay: 48 km · 45 min.

Lyon-Saint-Exupéry (123 km · 1 h 48) has direct flights from Amsterdam, Brussels, Frankfurt, Munich and London; Saint-Étienne-Loire (64 km · 1 h 04) is closer but has few routes. Hire a car at the airport.

The nearest SNCF stations are Saint-Étienne Châteaucreux (49 km · 47 min) and Le Puy-en-Velay (49 km · 46 min); from Paris, Valence TGV (113 km · 1 h 35) is direct in 2 h 10. Tence has no SNCF station — its station serves the heritage Velay Express only. Hire a car or arrange a minibus.

The plateau sits at 850–1,000 m and snow is frequent from December to March: winter tyres or chains are recommended (French mountain law applies in many local communes from 1 November to 31 March). Call the owners for road conditions.

Yes: fenced pool (max depth 1.50 m, adult supervision required), garden, games room, cot and high chair on request, and a “Famille Plus” resort 5 minutes away with a steam train, putting-golf, river beach, cinema and toy library.

One animal per stay with the owners’ agreement, following the Gîtes de France charter. Any supplement is to be confirmed.

The main level is step-free with an accessible toilet and bathroom, and a gentle slope from the car park. No official label: confirm details with the owners.

Yes. Virginie and Julien live in the house just above the gîte; they hand over the keys in person and remain reachable throughout your stay.

Yes: the booklet kept in the house is complete in French and English, with summaries in German and Spanish. Universal plug adapters are available on request.

Yes. Under article R.611-42 of the French immigration code (CESEDA), guests of foreign nationality complete and sign an individual police form on arrival; the owners provide it (in French, English, German or Spanish) and keep it for six months.

112 is the European emergency number; 15 for medical emergencies (SAMU), 17 police, 18 fire brigade, 114 by text message for deaf or hard-of-hearing people. In Tence: medical centre at 6 rue de Saint-Agrève and Pharmacie Tençoise at 44 rue de Saint-Agrève. Hospitals: Yssingeaux (about 20 km) and Le Puy-en-Velay (about 45 km) — call 15 first.

Switch it on 30 to 45 minutes before use, stay hydrated and keep sessions short. The booklet advises against it for pregnant women and people with heart or blood-pressure conditions. A shower is right next to it, on the garden level.

Tence on Tuesday morning (village centre), Le Chambon-sur-Lignon on Saturday morning (place de la Fontaine), Montfaucon-en-Velay in season. Local producers also sell at the farm, usually on Friday afternoon by prior order.